Tuesday, January 08, 2008

Johnny the Bagger

I enjoyed this inspirational, if somewhat sentimental, video about making a difference at work. You might enjoy it, too.

Probably veryone knows Ken Blanchard, but you might not be so familiar with Barbara Glanz. She's a speaker and author who has written a number of books, most of them about customer service. I actually contributed a personal story to one of her books,What Can I Do?

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